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Don’t Forfeit Your Access: Why You Need to Know Your Domain Registrar Login

02/22/23

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Matt Silva

Imagine that you decided to invest the money to build your company a new website in order to better market your brand and grow your business. The agency you hired has created a cutting-edge design, the content team has written emotion-evoking content, the development team has made all of this come to life, and you have entrusted the agency with your vision of this new, pivotal part of your company’s success. 

Now comes the time to put this masterpiece live for the world to see. You get asked for your domain registrar login to change the DNS records. Easy, right? Wrong. This is the moment you begin to ask yourself…

  • What is DNS?
  • What is a domain registrar?
  • Do I have the login credentials?
  • Do I even know how I am paying for this thing I’m being asked about? 

This is a scenario we’ve run into more times than we thought possible. It’s a tale as old as time.

Here are some of the reasons why you should always save your domain registrar login credentials: 


1. Store your password in an encrypted spot. This might seem obvious, but you’d be surprised. We suggest using a system like OnePassword or Keychain. We don’t suggest using a password like america123.

2. Make sure that the credit card used to purchase said domain is a company credit card, not a personal one.

3. The owner of your company should be the main contact person for your account. He or she is the last line of defense, since the owner can’t fire themself. The worst case scenario: a disgruntled former employee who has access to your domain registrar changes your DNS to where your website goes to a different site (we’ll let you use your imagination here) or your emails are redirected or even stopped. This brings your company to a grinding halt.

  1. Store your password in an encrypted spot. This might seem obvious, but you’d be surprised. We suggest using a system like OnePassword or Keychain. We don’t suggest using a password like america123.
  2. Make sure that the credit card used to purchase said domain is a company credit card, not a personal one.
  3. The owner of your company should be the main contact person for your account. He or she is the last line of defense, since the owner can’t fire themself. The worst case scenario: a disgruntled former employee who has access to your domain registrar changes your DNS to where your website goes to a different site (we’ll let you use your imagination here) or your emails are redirected or even stopped. This brings your company to a grinding halt.

Within the domain registrar is where you have the highest level of access to your website domain, emails and anything else running through your domain. This is the central hub for your company’s entire digital presence. Losing access to your domain registrar is like losing the keys to your car; you haven’t lost the vehicle itself, but you’ve essentially lost the ability to use it. Just as you need to make sure your keys can be easily found, it’s essential to ensure you have the keys to your company’s digital engine.

Overwhelmed? We’ve got your back. Email us at [email protected].

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